Year: 2010

Categories
Uncategorized

Low Quality Image in GP Internet : The Solution

Here’s my chat transcript for a customer manager, reading this will halfway solve your problem.

masnun [1:40:03 PM]: EDGE/Coverage/VAS
System [1:40:03 PM]: Connection established.
System [1:40:13 PM]: Initiating Chat, Please Wait.
System [1:40:13 PM]: Welcome to GrameenPhone Online Customer Service
System [1:40:13 PM]: http://www.grameenphone.com/index.php
System [1:40:14 PM]: Connecting… An Online Customer Service Manager will be with you shortly.
System [1:40:14 PM]: Kindly be patient while one of our Customer Service Manager will respond to your query.
Minhaj [1:40:31 PM]: Good Afternoon Mr. Masnun, how may I assist you?
masnun [1:40:57 PM]: I need to check my P2 balance
masnun [1:41:10 PM]: and I have one more query after that
Minhaj [1:41:46 PM]: Please allow me some time to check that
Minhaj [1:43:35 PM]: You have used 3480.80 MB in your phone till today,Sir
masnun [1:44:19 PM]: ok
masnun [1:44:36 PM]: Why am I getting low quality images?
Minhaj [1:45:46 PM]: Please wait for a while
masnun [1:45:58 PM]: ok
======= 5 minutes break =======
Minhaj [1:50:19 PM]: How Long you are having this problem,Sir?
masnun [1:50:33 PM]: last 2-3 days
Minhaj [1:51:27 PM]: Alright sir
masnun [1:52:16 PM]: what?
masnun [1:52:33 PM]: I don’t see anything right here
Minhaj [1:52:51 PM]: This happening because of Data Optimization
Minhaj [1:53:18 PM]: To avoid this Press Ctrl+f5 which will reload the existing page in un-optimized mode & from there onwards the customer will experience the un-optimized mode till the cache of the browser is cleared
masnun [1:53:51 PM]: Do you know my browser?
masnun [1:54:15 PM]: I’m using Google Chrome
masnun [1:54:17 PM]: what do I do?
masnun [1:54:26 PM]: same?
Minhaj [1:55:00 PM]: Yes sir
masnun [1:55:12 PM]: trying
Minhaj [1:55:15 PM]: After that please press Shift + R
masnun [1:55:24 PM]: btw what kind of optimization is this?
masnun [1:55:37 PM]: can you give me details?
masnun [1:55:43 PM]: and why are you doing this?
masnun [1:56:21 PM]: and what do I do with Firefox?
Minhaj [1:57:22 PM]: This is a provision given to the customer if the customer feels that the image quality needs to be improved or the image needs to be downloaded, which is right now a website specific provision & may not work for all the web pages. But this provision will be applicable for all the web pages as the development is in progress.
masnun [1:57:52 PM]: You gave me wrong shortcut
masnun [1:58:45 PM]: It’s Ctrl + Shift + R for Google chrome
masnun [1:58:59 PM]: no need for Ctrl + F5
Minhaj [2:00:04 PM]: Alright sir
masnun [2:00:29 PM]: what do I have to do in Firefox and IE?
masnun [2:01:26 PM]: ok found on FF
masnun [2:01:35 PM]: same Ctrl + Shift + R
Minhaj [2:01:53 PM]: Please press Shift + R, then refresh the page
masnun [2:02:33 PM]: on IE9 beta
masnun [2:02:40 PM]: just Ctrl + R works
masnun [2:02:53 PM]: sorry
masnun [2:03:04 PM]: Ctrl + F5 in IE9 BEta
masnun [2:03:21 PM]: thanks for the balance inquiry
masnun [2:03:47 PM]: and please note that Shift + R and Ctrl + F5 doesn’t work for other browsers
masnun [2:03:57 PM]: the shortcuts I just gave you
Minhaj [2:04:03 PM]: Thanks for your sharing sir
masnun [2:04:10 PM]: I’ve tested on FF 3.6.8
masnun [2:04:14 PM]: Chrome 6
masnun [2:04:16 PM]: and IE 9
masnun [2:04:18 PM]: 🙂
masnun [2:04:21 PM]: you’re welcome
masnun [2:04:24 PM]: bye
Minhaj [2:04:31 PM]: Thank you for being with us, have a nice time!
System [2:04:35 PM]: Chat session is over, Thank you for using Online Customer Service

Conclusion:
Grameen Phone has included some sort of data optimization. It loads low quality image by default. You need to use the following keyboard shortcuts to get rid of the low quality images:

You need to clear your cache to remove the old images in the cache. First clear it. Then use the shortcut.

IE9 Beta: Ctrl + F5
Google Chrome 6: Ctrl + Shift + R
Firefox 3.6.8: Ctrl + Shift + R

If you again clear your cache, you will be getting low quality images. So whenever you clear the cache, do hit the shortcut as well 😀

Categories
Uncategorized

Tech Support – A Comic Strip

This comic strip reminds me of the customer care of Bangladeshi Telecom companies and the ISPs. Restart your machine and turn on/off your modems is the only solution they have. They also expect everyone to use Windows 😀

Source: xkcd.com 🙂

Categories
Personal

Fedora Goddess, Windows 7 and an Angel

I’ve been thinking of writing a blog post about this for a long time. I just couldn’t manage some time before tonight. It’s about a model who posed naked supporting fedora while being a Windows 7 user and a fedora fan named Angel. I personally don’t know any of them. This post doesn’t aim at offending them either. I’m just narrating an incident I’ve come across around a month ago.

While browsing tweets from my timeline, I came across this post — Fedora Goddess by someone named Angel. His Twitter is @CrysisGod and he’s a linux enthusiast. More specifically a fedora fan and a member of the Fedora Bangladesh team. As you might already know, Fedora is a cool operating system based on Linux kernel. Simply put, Fedora is another Linux Distro or a variation of the Linux operating system. Upon reading the blog, we come to know that a lovely lady is a fedora fan who has done some amazing artworks on her naked body. The photographs posted on the blog is strictly for 18+ people. A very cool post I should say. A very neat way to spread the word about Fedora!

Some weeks later, I found out that the lady is a Windows 7 user. On her devian art profile – http://aneska123.deviantart.com/ we see Windows 7 is her OS. OK, that is cool! There’s nothing wrong with that. You can of course pose for another OS while using Windows 7. Even you can be a fan of two or many operating systems. On the blog post of Angel, I put this fact as a comment. I also appreciated his nice post. But this guy moderated my comment and removed the Windows 7 part. I was quite surprised. Why’s he trying to hide that the lady is Windows 7 user? Is it wrong to like two operating systems? Were the photos taken in exchange of money or something? Were not the photos shot at the fanatic will of the girl in question?

UPDATE:Contacting the lady in question revealed that she was indeed paid for the photos! She’s not even a fedora user! Good job Tushar. (See Tushar’s comment below).

I don’t know why he did that. But I believe he thought that exposing the Windows 7 part might question the credibility of the photos. Or he just didn’t want to ruin the “Fedora Goddess” image of the lady. It might look bad if the Fedora Goddess has Windows 7 listed as her OS.

I requested the author to remove my partial comment from his blog post and he was happy to do that. Yesterday, when I went back to his site to enjoy some “open source” porn, I noticed that the browsers and OS of the commenter are being displayed. The lady posted her introductory comment on the very blog post using Firefox on Windows 7.

I’ve read about Microsoft articulating marketing strategies to create misconception about linux. But the linux enthusiasts are no saints either! It won’t discredit Fedora or Linux if some “Fedora Goddess” is using Windows 7. Have the honesty to admit the truth, no point in hiding the facts! They’ll come out some day!